Some Things You Should Know Before Having Your Car Repaired

• Your car is the second largest investment you're likely to make. Preserve its value and your safety by having it repaired professionally.
• Never drive a car that could be unsafe because of damages.
• Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
• There is no law requiring you to obtain more than one estimate of appraisal.
• You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
• Differences in repair estimates are common. A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us.
• Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
• Ask if the shop offers a repair warranty.
• Let us help you negotiate your claim with the insurance company.

When a collision occurs:

• Identify yourself only to the other driver, and to any police officer
• Discuss responsibility only with the police officer and your insurance representative

Fill out the following information:

When and where did the collision occur?

Was anyone injured?

Was there a witness?

Was a police report taken?

The other party's license, insurance and vehicle information:

When involved in any collision be responsible and courteous. And remember, we are here to help.